Schneelöwe
General trading conditions


  Edda Reichelt
  Schneelöwe - Galerie Tibet (Snow Lion)
  Schmiedeweg 78 A
  31613 Wietzen
  Germany
  Phone: *49 [0]5022 1687
  E-Mail: Contact an www.thankas.com
 VAT-No (USt-IdNr.): DE258435858



General

This are the general trading conditions between Schneelöwe - Galerie Tibet (hereinafter referred to as Snow Lion) and those (hereinafter referred to as customer), who may be interested in our goods we offer on our websites: www.thangkas.com www.thankas.com www.thangkas.de www.thangkas.ch.



Content of the Website Offer

Snow Lion is an international acting online gallery. We are offering hand painted buddhist icons, i.e. thangkas (scroll paintings on canvas) and statues (made of copper or bronze). We don’t offer printed thangkas.

Snow Lion assumes no responsibility for the topicality, correctness, completeness or quality of the information provided. Snow Lion reserves the right to change, supplement or delete parts of the web pages or their entire offer without prior notice. Snow Lion may discontinue publication temporarily or permanently.



Conclusion of Contract

Should you wish to order goods from our web site, first you should ask us by using our inquiry form, if the wanted goods which are shown in one of our web-sections, still are available.

The offers of Snow Lion are initially only an invitation to interested parties to inquire about the availability of the goods. Sending the completed enquiry form is not a valid order. A purchase contract conclusion is not possible via the request form. Snow Lion responds individually by e-mail to requests made via the form. Only afterwards an interested party can express a purchase interest or place an order. If Snow Lion confirms the receipt of an order within 8-14 days, Snow Lion may accept the purchase offer of the interested party. Only then is a purchase contract concluded between Snow Lion and the customer.



Prices, Payment

All prices are given in Euro. The prices includes all taxes in Germany and within the EU (gross prices), but not taxes, customs clearances or any other fees in countries outside of the EU. It is not possible to inform about the costs for all countries in the world.

For shipment to countries outside of the EU, the gross price is the net price.


You have following options for payment:

by PayPal. *1
by bank transfer to our account. *2

*1PayPal is the global leader in online-payment service. Snow Lion has no access to your data. Your transfer is conducted safely in coded form. You may presently make payments with PayPal in the following currencies: US dollars, euros, pound sterling, Canadian dollars und yen. Further currencies are to be added in the future. With the PayPal Online Payment Service we use, you can also conveniently pay by credit card. The following credit cards are accepted: Visa, MasterCard, American Express (with the exception of American Express Corporate Card!).

*2 If you should wish to make your payment conventionally by means of direct bank transfer (without involving PayPal), we will gladly provide you with our bank datas, i.e. the IBAN and BIC nos. (for SEPA scheme countries) and also the SWIFT Code.

From countries belonging to the SEPA scheme countries we only accept payment by SEPA bank transfer. But by agreement, payment via PayPal is possible also.



Shipping, Delivery, Delivery Times

We only deliver within Germany! The delivery time within Germany will be about 2-4 working days after receiving the payment.

Thangkas, statues and thangka brocade-frames will be also delivered to abroad. Delivery times to abroad may last longer. That depends on the destination country.

Within the EU, the delivery time will be 5 - 10 working days after receiving the payment. For international shipping of thangkas and statues to countries outside of the EU, the delivery time is 1 to 4 weeks after receipt of payment by Snow Lion. Delivery times for thangka-brocade frames may be up to 4 weeks.

The delivery times will be communicated to the customer in advance by Snow Lion. Snow Lion, however, has no influence on the details of delivery times. It also can not guarantee theirs accuracy, because these informations are based on the information provided by Deutsche Post / DHL. Skynet Nepal doesn’t give any informations. If necessary, Snow Lion will inform the customer of deviating delivery times.

It is not possible to inform within the "General Trading Conditions" about the delivery times to all countries in the world. Snow Lion will inform theirs customers about the respective delivery time before.

Thangkas and statues will be shipped to you from Germany. The delivery takes place by German Post/DHL (but not by DHL-Express). Brocade-frames will be shipped from Nepal to your address by SkyNet Nepal or by DHL-Express.

Snow Lion delivers the ordered goods to the delivery address provided by the customer.

We deliver Thangkas rolled up and wrapped in a protective mailing tube, and statues in a protective paper-box. We send directly from Germany by German Post/DHL.



Costs of Shipping
The shipping fee for shipping within Germany is € 4.90. Snow Lion reserves the right to deliver free of charge in certain cases.

The following costs of shipping are given in Euro (€)

Region 1
Thangkas: € 20,-
Statues: € 25,-

All countries belonging to European Union in mainland Europe including the UK, Ireland, Malta, Cyprus (EU). But not overseas territories of the EU!
Region 2
Thangkas: € 39,-
Statues: € 49,-

All other European countries and Canary Islands, Ceuta & Melilla, Cyprus-north. Overseas territories of the EU.
 
Region 3
Thangkas: € 59,-
Statues: € 79,-

Canada, Israel, USA
Region 4
Thangkas: € 69,-
Statues: € 110,-

All other regions and countries



Revocation Instructions
(only applicable to EU countries)


Right of revocation

You have the right to revoke this contract within fourteen days, without having to state your reasons.

The revocation period shall be fourteen days from the date on which you or a third party that you have specified (which is not the carrier) takes possession of the final goods.
To exercise your right of revocation, you must inform us,

Edda Reichelt
Snow Lion
Schmiedeweg 78 A
31613 Wietzen
Germany
Phone: *49 [0]5022 1687
E-Mail: Contact an www.thankas.com

of your decision to revoke this contact, by means of a clear declaration (such as a letter sent by mail, fax or e-mail). You may use the attached (following) model revocation form, but this is not required.


To
Edda Reichelt
Snow Lion
Schmiedeweg 78 A
31613 Wietzen
Germany
Email: Contact an www.thankas.com

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date

___________
(*) Delete as appropriate

In order to observe the revocation period, it is sufficient if you send the notification regarding the exercise of the right of revocation prior to the expiration of the revocation period.


Consequences of a revocation

If you revoke this contract, we shall reimburse you for all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise from the fact that you have chosen a delivery method that is different to the standard delivery that we have offered), immediately and no later than fourteen days from the date on which we receive the notification regarding your revocation of this contract. For the repayment, we shall use the same payment method that you used for the original transaction, unless a different method was expressly agreed with you; in no event will you be charged any fees for this repayment.

We may refuse reimbursement until we have received the goods back from you, or until you have demonstrated that you have sent the goods back, depending on which is the earlier date.

You must send the goods back to us, or deliver them to us, immediately and in any event no later than fourteen days from the date on which you inform us of the revocation of this contract. This time period shall be kept to if you send the goods prior to the expiration of fourteen days.

You must bear the direct cost of returning the goods.

You shall be liable for any diminished value of the goods only if such diminished value is attributable to handling on your part that is not necessary for checking the condition, properties and functioning of the goods.

Exclusion of the right of revocation

The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated, and for the production of which an individual choice or determination on the part of the consumer is definitive, or which are clearly tailored to the personal needs of the consumer.



Return and Withdrawal Rights
(only applicable to NON-EU countries)


Of course, you have the right to withdraw your order within 14 days of placing it, or to return a thangka or a statue in accordance with the respective legal provisions if you are not completely satisfied. In this case, please return the non damaged scroll painting or statue carefully wrapped and with adequate postage to our address.



Brocade Frames

It is our policy to present our thangkas without the traditional brocade frame, as many thangkas-lovers prefer their thangkas without such a frame. Should you desire a silk brocade frame for your thangka, this is no problem. We will have it tailor made for your thangka according to the fabric sample of your choice (see Section M, in which you will find brocade samples) and will send it to you separately. As a matter of principle, for reasons of practicality, we do not ship thangkas already equipped with sewn-on frames. With the separately delivered frame you will receive tried and true instructions for easily mounting it on the thangka yourself, so that you can fasten the frame to the thangka in only a few minutes' time.



The EU Online Dispute Resolution Platform:

www.ec.europa.eu/consumers/odr



Language of Contract

The language of the contract shall be German.



Contact / email us

You can contact us by phone +49 (0)5022 1687 or by e-mail eddar@t-online.de . Your personal datas are safeguarded by the internationally recognized SSL coding security system. This insures their complete inaccessibility to unauthorized parties.

We would be happy to answer any other questions you might have.


Yours Snow Lion Gallery